Privacy Policy

Last Updated: 02.06.2025

Welcome to Innobeck ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website innobeck.com (the "Site") and our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

Personal Data

We may collect personally identifiable information when you:

• Place an order for web design services
• Contact us via our contact form
• Subscribe to our newsletter (if applicable)

This may include:

• Name
• Email address
• Phone number
• Business details (if provided)
• Payment information (processed securely via our payment provider; we do not store credit card details)

Automatically Collected Data (Google Analytics)

We use Google Analytics to track website usage, such as:

• Pages visited
• Time spent on the site
• Browser/device information
• Geographic location (country-level, not precise)

This data is anonymized and used only to improve our website experience.

2. How We Use Your Information

We use your personal data only for:

• Processing and fulfilling your orders
• Responding to inquiries via our contact form
• Improving our website and services (via Google Analytics)
• Sending transactional emails (order confirmations, updates)
• Complying with legal obligations (e.g., tax records)

We do not use your data for marketing (unless you explicitly opt-in) or share it with third parties except where necessary for order processing (e.g., payment processors).

3. Data Retention & Security

• We retain customer data only as long as necessary for order processing and legal compliance.
• Contact form submissions are sent via email and not stored on our server beyond what's needed to respond.
• We implement security measures (SSL encryption, secure payment processing) to protect your data.

4. Cookies & Tracking

We use only essential cookies (e.g., session cookies for checkout) and Google Analytics (which uses cookies to track anonymous site usage). You can disable cookies in your browser settings, but some site features may not work properly.

5. Your Rights

Under data protection laws (e.g., GDPR, CCPA), you may:

• Request access to your personal data
• Request corrections or deletion (unless required for legal reasons)
• Opt out of Google Analytics via Google's opt-out tool

To exercise these rights, contact us at rudolf@innobeck.com.

6. Third-Party Services

• Google Analytics (anonymous tracking)
• Payment processors (e.g., Stripe, PayPal – they handle your payment data securely)
• Email service providers (for contact form submissions)

We do not sell or share your data with advertisers or unrelated third parties.

7. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be posted here with the effective date.

By using our website, you acknowledge that you have read and understood this Privacy Policy.